I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

E-tailers don't realize that online competitors and bricks and mortar retailers are not their greatest enemy. That distinction belongs to stasis. The easiest thing for a risk-aversive customer to do is... nothing. To combat this lack of inertia to overcome it and be ready to capitalize on it an e-tailer has to convince Chevy Truck Deal the customer that doing nothing is unacceptable.

Two-Lane Blacktop (1971) - Who needs plots? This movie doesn't! All we need is a Driver, a Mechanic, a Girl, a guy with a GTO, a 55 Chevy gasser and a few random hitch hikers to make a great car movie! This movie is all about cars and nothing else! You get to see and hear a nice 55 Chevy almost every scene as well as a GTO. The movie opens with a Drag Race and ends with one!

My brother was nine years old when this happened. People say children have imaginations and I would accept this as such were it not so detailed. This truck was never mentioned because in my grandma's mind it was practically a forgotten memory. No pictures of the truck existed. I have viewed every photo my grandmother owns many times and I have never seen an old fashioned chevy truck dealers in any of the photos. How could my brother have known about that truck when it was a part of his grandfather's life twenty-five years before he was born?

Power may not be the most important consideration in a truck. Many drivers buy Chevy trucks with an eye on towing capacity, only to waste the extra power without getting any real use out of it. Buyers should always pay attention to things like fuel efficiency, as this may end up greatly impacting the value of the vehicle.

There is another layer and that is functionality. LEDs are being now used for illumination just about anywhere. They can last up to 50000 hours, that they do not need any maintenance and that they are very resistant to shocks and continuous on and off switching. For that reason, they are quite and investment as you can be sure they will last at least as long the car will.