I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

Extreme accessory #2 - AEM Brute force air intakes. I know every one is always talking K&N when it comes to filters and intakes, however the AEM Brute force intake is what I recommend hands down. The AEM Brute force is top of the line allowing the most airflow you will find. Throw on a throttle body spacer and you have really made some Chevy Truck Deal improvements to your stock system.

Does affiliate marketing ever make sense? Yes, provided both the affiliate and the merchant are selective. If you have a website about chocolate, being an affiliate of Godiva or even Hershey's would make sense. I might even click that affiliate link if your site had useful or entertaining information. If your site sells custom rocking horses (in the shape of cottontail rabbits) setting up an affiliate program for sites about children and children's toys would help sales.

Realize the bidders for Saturn could care less about the Vue, the Sky or any other GM vehicle. They want to tap into the proven way of gaining customers who would never darken a GM dealer's door. Furthermore, they will win over new customers besides those that already have shown disdain for stepping into a chevy truck for sale deal, no matter how good the commercials or the cars become.

Four wheel drive is a popular option on Chevy trucks, but affects truck handling and may not be worth the extra money. Drivers should test drive both two and four wheel drive trucks.

Volvo expects that the new XC will capture the desires of modern day owners which have active urban lifestyle. The automaker also intends to follow up the concept version with the production venture before the end of the decade.