I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

In Buy Chevy Truck the end selling the Saturn retail brand could be the biggest mistake of all for General Motors. The retail network would open a ready-made floodgate for a host of new foreign competition to its current market position. Think China and India. All they lack is a solid dealer network in America where they can distribute, sell and service their wares, as the cars are already in the works.

Joe noted her fear. She had that chill that only fear can bring to your body. Joe spoke "Ma'am I'm here to help you. Won't you wait in the car where it's warm." Joe crawled on his belly to find the place to put the jack, skinned his knuckles changing the tire. As Joe was tightening the lug nuts the old gal rolled down her window and Chevy Truck Deal began to talk with him. She expressed her gratitude for his help and asked if she could pay him.

If painting a medium sized car a totally different color and you're doing door jambs, under the hood, trunk etc... 3 quarts will be enough. It will give you 1.5 gallons of paint to spray with. That's a lot.

But don't head on down to your local chevy trucks deal just yet for a Suburban. Just because there are lots of play dates in your schedule doesn't mean you have to spend all of your money on gas. Also, just because you need lots of cargo/human room does not mean you have to dread driving the "family car." Trust me, I have road tested a number of surprisingly quick and agile family vehicles this year.

As we were leaving the parking lot of our favorite burger joint, all of a sudden the engine revved, and my foot slipped off the clutch pedal! Well Imagine My Surprise !

On Part 4 of our series of articles about truck restorations I will talk about more lessons learned the hard way during the restoration of my 1954 Chevy truck.