I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

If you're buying from a dealer ask to see the maintenance record. Also ask for this from an individual selling a car. If they don't have it, ask for contact information on the previous owner and where any service had been done. When buying from a Chevy Truck Deal ask for the Buying Guide, federal law says they have to show it to you.

I have to tell you that I was stunned and amazed when we were in the final laps Sunday afternoon. I was driving the last hour when I got flagged for a violation. The judge said "Dude you gotta get this piece of junk back on the track" so we worked our penalty and were on the finishing lap.

Here are the basic steps of marketing & advertising you must know & use, if you want to make huge profits in your business. Did you know?... Marketing and Advertising work together you simply can't overlook the fact that if you're running a great ad for buy chevy truck new, you may want to think twice about running the ad in 'Dolly" magazine.

This advertisement features a man and a woman playing football. The man is lifting the woman into the air. Both are laughing and full of excitement. The scene takes place in an open field, but the background is hazy to reduce its importance. Both the man and the woman are dirty from the football they have been playing. The woman's armpit is located within inches of the man's face.

No matter if you want a car or truck, be sure to get your price in writing, because you deserve the lowest price possible. If you cannot find what you want on the lot, the dealer should offer the ability to get it for you. In most cases, you can drive your new car home within two hours, and you also get the guarantee of OEM service technicians to do all of your oil changes and other service needs. You deserve the best, so it is important to find the best dealership you can to buy your next new or used car or truck. Take your time and have fun while finding your next Chevy vehicle.