I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

Very dumb move. When you're Chevy Truck Deal with another culture you're not familiar with, the safest thing to do is be ultra-conservative especially where the women are concerned. In many cultures, you should not speak directly to the woman or make eye contact or touch her in any way.

I have to tell you that I was stunned and amazed when we were in the final laps Sunday afternoon. I was driving the last hour when I got flagged for a violation. The judge said "Dude you gotta get this piece of junk back on the track" so we worked our penalty and were on the finishing lap.

Accessory # 4 - Leveling Kits. These are very popular accessories for Chevy owners. Generally they are installed to level the truck in the front to help the appearance of the wheels look the same in all the wheel wells. Just a note on front bumpers guys they can be adjusted forward to help accommodate a slightly lager tire. The biggest downfall with a buy chevy truck auto parts is the small wheel wells and this limits tire size and this si where the bumper adjustment and leveling kit will help.

She is still young, still looking for that "real" man. Teens undergo the constant search for a real man or at least a boyfriend to call their own, but in the meantime, according to this ad, they will have to settle for a real smoke.

American Graffiti (1973) - Was this really a surprise to any of you? Nothing but classic cars, cruising, great music, humor, a few races and lots of fun! We get a nice but piss yellow 32 Ford powered by a 327, a 58 Chevy Bel Air also powered by a 327, a girl in a 56 T-bird and a Black 55 Chevy (actually the same one from Two Lane Blacktop). This movie really is all about cars, not coming of age. The movie ends with a great showdown between the 32 Ford and the 55 Chevy!