I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

But I don't have any illusions. There is no corrosion to be seen on my Chevy Truck Deal now but nature is working and rust will come back. Old truck rust always comes back. It may be already developing in unseen places like under the cab, inside the fenders, under the cargo bed and so on. I can't do anything about that but I can keep my eyes open and when I see a little bubble under the paint I can repair it immediately or wait another couple of years.

Does affiliate marketing ever make sense? Yes, provided both the affiliate and the merchant are selective. If you have a website about chocolate, being an affiliate of Godiva or even Hershey's would make sense. I might even click that affiliate link if your site had useful or entertaining information. If your site sells custom rocking horses (in the shape of cottontail rabbits) setting up an affiliate program for sites about children and children's toys would help sales.

But don't head on down to your local chevy truck accessories deal just yet for a Suburban. Just because there are lots of play dates in your schedule doesn't mean you have to spend all of your money on gas. Also, just because you need lots of cargo/human room does not mean you have to dread driving the "family car." Trust me, I have road tested a number of surprisingly quick and agile family vehicles this year.

This advertisement features a man and a woman playing football. The man is lifting the woman into the air. Both are laughing and full of excitement. The scene takes place in an open field, but the background is hazy to reduce its importance. Both the man and the woman are dirty from the football they have been playing. The woman's armpit is located within inches of the man's face.

The GMC also has the most accessible and comfortable third row I have ever experienced in my whole life. Yes, adults can actually ride in the back without needing a chiropractor visit. Yet the Acadia is small enough that I have never almost been mowed down by one in a supermarket parking lot.