I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

If you're buying from a dealer ask to see the maintenance record. Also ask for this from an individual selling a car. If they don't have it, ask for contact information on the previous owner and where any service had been done. When buying from a Chevy Truck Deal ask for the Buying Guide, federal law says they have to show it to you.

I have to tell you that I was stunned and amazed when we were in the final laps Sunday afternoon. I was driving the last hour when I got flagged for a violation. The judge said "Dude you gotta get this piece of junk back on the track" so we worked our penalty and were on the finishing lap.

Accessory # 4 - Leveling Kits. These are very popular accessories for Chevy owners. Generally they are installed to level the truck in the front to help the appearance of the wheels look the same in all the wheel wells. Just a note on front bumpers guys they can be adjusted forward to help accommodate a slightly lager tire. The biggest downfall with a buy chevy truck outline is the small wheel wells and this limits tire size and this si where the bumper adjustment and leveling kit will help.

If you are planning on buying a car, truck, SUV or CUV during the month of March 2008 here's the information you need to know. Don't enter a dealership without the proper knowledge, it will cost you plenty!When you move on the roads during the peak hours the only visible things are cars and trucks running on the roads. Vehicles have become an integral part of our life. Whether you wish to travel or whether you need to transport goods you need to take help from vehicles to expedite the whole process.

To sum this up, do some homework in advance on any dealer, then check out the car you want. A little investigating on the vehicle will save you money and time in the long run.