I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

Make Buy Chevy Truck sure the electrical components of the vehicle work properly. Check the lights, and power inside of the vehicle if it has power windows, locks, or seats. Fixing electrical problems is pretty much just a pain in the @#$.

If you're buying from a dealer ask to see the maintenance record. Also ask for this from an individual selling a car. If they don't have it, ask for contact information on the previous owner and where any service had been done. When buying from a Chevy Truck Deal ask for the Buying Guide, federal law says they have to show it to you.

If painting a medium sized car a totally different color and you're doing door jambs, under the hood, trunk etc... 3 quarts will be enough. It will give you 1.5 gallons of paint to spray with. That's a lot.

My brother was nine years old when this happened. People say children have imaginations and I would accept this as such were it not so detailed. This truck was never mentioned because in my grandma's mind it was practically a forgotten memory. No pictures of the truck existed. I have viewed every photo my grandmother owns many times and I have never seen an old fashioned chevy s10 xtreme truck in any of the photos. How could my brother have known about that truck when it was a part of his grandfather's life twenty-five years before he was born?

As we were leaving the parking lot of our favorite burger joint, all of a sudden the engine revved, and my foot slipped off the clutch pedal! Well Imagine My Surprise !

"We've been competing with Ford, GM and Dodge for 50 years. We know the full-size market is very loyal and smart. Once they get familiar with the Tundra, get to know it, I think they will consider it. Loyalty is definitely key in this market, but it will only get you so far," Morrissey noted.