I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

E-tailers don't realize that online competitors and bricks and mortar retailers are not their greatest enemy. That distinction belongs to stasis. The easiest thing for a risk-aversive customer to do is... nothing. To combat this lack of inertia to overcome it and be ready to capitalize on it an e-tailer has to convince Chevy Truck Deal the customer that doing nothing is unacceptable.

If painting a medium sized car a totally different color and you're doing door jambs, under the hood, trunk etc... 3 quarts will be enough. It will give you 1.5 gallons of paint to spray with. That's a lot.

Realize the bidders for Saturn could care less about the Vue, the Sky or any other GM vehicle. They want to tap into the proven way of gaining customers who would never darken a GM dealer's door. Furthermore, they will win over new customers besides those that already have shown disdain for stepping into a chevy truck accessories deal, no matter how good the commercials or the cars become.

If you are planning on buying a car, truck, SUV or CUV during the month of March 2008 here's the information you need to know. Don't enter a dealership without the proper knowledge, it will cost you plenty!When you move on the roads during the peak hours the only visible things are cars and trucks running on the roads. Vehicles have become an integral part of our life. Whether you wish to travel or whether you need to transport goods you need to take help from vehicles to expedite the whole process.

The GMC also has the most accessible and comfortable third row I have ever experienced in my whole life. Yes, adults can actually ride in the back without needing a chiropractor visit. Yet the Acadia is small enough that I have never almost been mowed down by one in a supermarket parking lot.