I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

Hortense Who's-House-It-Is, is home for the second-showing when the realtor brings the woman back to see her house. Affable person that she is she follows them around chatting Buy Chevy Truck about the house.

If you're buying from a dealer ask to see the maintenance record. Also ask for this from an individual selling a car. If they don't have it, ask for contact information on the previous owner and where any service had been done. When buying from a Chevy Truck Deal ask for the Buying Guide, federal law says they have to show it to you.

The Ford Flex stands out because it offers minivan like room for seven yet it isn't one. It also isn't really a wagon or an SUV. Who cares what it is because all that matters is what it can do. The Flex has a versatile, well built and stylish interior. It is also available with the same 3.5 liter 346 horsepower Ecoboost motor from the Taurus SHO. That makes the Flex the muscle car of this grouping.

Eight months ago, John Stone was fired from his job at the aforementioned chevy truck auto parts deal simply because he wore a Green Bay Packers tie shortly after they defeated the Chicago Bears. Franklin used car shoppers were undoubtedly shocked by this event - at least I know I was stunned when I heard the news.

Power may not be the most important consideration in a truck. Many drivers buy Chevy trucks with an eye on towing capacity, only to waste the extra power without getting any real use out of it. Buyers should always pay attention to things like fuel efficiency, as this may end up greatly impacting the value of the vehicle.

On Part 4 of our series of articles about truck restorations I will talk about more lessons learned the hard way during the restoration of my 1954 Chevy truck.