I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

When you are talking about the general care of the car's paint, you need to look at all the possibilities that might be responsible for the damage of your car's paint. Similarly, there is no alternate to cleaning. Proper cleaning will Chevy Truck Deal ensure you a better looking car. When you are cleaning, it is advisable that you use products that are designed specifically for this purpose. This is because the companies that manufacture them keep the pH balance and other considerations in their mind. These non-detergent products will cause no harm to the wax on your car's body, and therefore, ensure better cleaning.

Also during the test drive, go up hills and in curves see if it has enough power in the motor to get you around. Don't turn on the radio; you need it to be quiet to see if there are any strange noises from the motor. Make sure the car handles well and does not need to be lined up. Make sure any dealer oral promises are written down and signed for so they have to back up their promises.

Here are the basic steps of marketing & advertising you must know & use, if you want to make huge profits in your business. Did you know?... Marketing and Advertising work together you simply can't overlook the fact that if you're running a great ad for buy chevy trucks, you may want to think twice about running the ad in 'Dolly" magazine.

You work hard for your money, and you deserve the best deals available to you for that money. So, you are going to want to find a dealer that offers you the best special pricing and financing on both used and new cars. With the right sales representative, you can find the car you want and at a price you need. With online and in person representation, you are sure to get all of your questions answered promptly. You can also log on to the internet and once you have found the car you want, you can pre-approve yourself for it. Then, all you need to do is go to the dealership and sign some papers and you are off in your new car.

"We've been competing with Ford, GM and Dodge for 50 years. We know the full-size market is very loyal and smart. Once they get familiar with the Tundra, get to know it, I think they will consider it. Loyalty is definitely key in this market, but it will only get you so far," Morrissey noted.