I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

Extreme accessory #2 - AEM Brute force air intakes. I know every one is always talking K&N when it comes to filters and intakes, however the AEM Brute force intake is what I recommend hands down. The AEM Brute force is top of the line allowing the most airflow you will find. Throw on a throttle body spacer and you have really made some Chevy Truck Deal improvements to your stock system.

HINTERLAND On your drive through the hinterland, discover the pretty town of Montville,which is home to pottery studios, art galleries, antique stores, and fashion houses. Another 20klms north through Nambour is Yandina. You will find the Ginger Factory there where you can have an interesting tour and buy gingerbread men and ginger candies made from quality Buderim ginger.

THE ETTAMOGAH PUB is a quirky icon that has a 1927 buy chevy truck avalanche on top of its bright red roof. It is open every day from 9am until late but closes on Christmas Day. Bluey's Bar and Grill, located upstairs in the Ettamogah Pub, is open daily for lunch and dinner from 11am to 8pm but is closed on Christmas Day.

As we were leaving the parking lot of our favorite burger joint, all of a sudden the engine revved, and my foot slipped off the clutch pedal! Well Imagine My Surprise !

Of course these all are in no particular order. Each truck is an excellent buy. What truck a customer picks up is solely based on personal preference. The 2011 season looks to be promising and let's hope it stays that way.