I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

I am very pleased with the Auto Tech Clinic located on Michigan Avenue at Telegraph Road in Dearborn, Michigan. They have supplied me with great service time and time again. Prior to this visit, I had only had oil changes and brakes done at this shop and was always pleased. In fact, last year I took my car in for brakes, which I thought I needed. The Auto Tech technician, on that day, came out to tell me I didn't need brakes at that time. He could have easily sold me the brakes, my car had 60,000 miles on it and the original brakes were still on it. I would have never questioned the repair, but he chose to be honest, and I got another 12,000 miles on those brakes before I returned to have them replaced. Auto Tech gave me a great price on that Buy Chevy Truck brake job too.

Very dumb move. When you're Chevy Truck Deal with another culture you're not familiar with, the safest thing to do is be ultra-conservative especially where the women are concerned. In many cultures, you should not speak directly to the woman or make eye contact or touch her in any way.

HINTERLAND On your drive through the hinterland, discover the pretty town of Montville,which is home to pottery studios, art galleries, antique stores, and fashion houses. Another 20klms north through Nambour is Yandina. You will find the Ginger Factory there where you can have an interesting tour and buy gingerbread men and ginger candies made from quality Buderim ginger.

THE ETTAMOGAH PUB is a quirky icon that has a 1927 buy chevy trucks for sale on top of its bright red roof. It is open every day from 9am until late but closes on Christmas Day. Bluey's Bar and Grill, located upstairs in the Ettamogah Pub, is open daily for lunch and dinner from 11am to 8pm but is closed on Christmas Day.

As we were leaving the parking lot of our favorite burger joint, all of a sudden the engine revved, and my foot slipped off the clutch pedal! Well Imagine My Surprise !

To sum this up, do some homework in advance on any dealer, then check out the car you want. A little investigating on the vehicle will save you money and time in the long run.