I was training some new Customer Service Representatives the other day, a task I take very seriously, and came across some customer service atrocities I thought I would share. If you recognize some of the bad behavior I list below, then you should consider making some changes.

In Buy Chevy Truck the end selling the Saturn retail brand could be the biggest mistake of all for General Motors. The retail network would open a ready-made floodgate for a host of new foreign competition to its current market position. Think China and India. All they lack is a solid dealer network in America where they can distribute, sell and service their wares, as the cars are already in the works.

This advertisement goes against the grain. Generally, women aren't associated with doing heavy duty yard work or using large tools. But this advertisement implies that women do use these tools, and their knowledge of the kitchen and of cutting butter can be applied to the chores in the backyard. Featuring a woman in this advertisement is wise since the magazines Chevy Truck Deal readership is almost entirely women. The women who read this magazine attempt to accomplish tasks by themselves and possess a fondness for gardening and landscaping.

Two-Lane Blacktop (1971) - Who needs plots? This movie doesn't! All we need is a Driver, a Mechanic, a Girl, a guy with a GTO, a 55 Chevy gasser and a few random hitch hikers to make a great car movie! This movie is all about cars and nothing else! You get to see and hear a nice 55 Chevy almost every scene as well as a GTO. The movie opens with a Drag Race and ends with one!

Realize the bidders for Saturn could care less about the Vue, the Sky or any other GM vehicle. They want to tap into the proven way of gaining customers who would never darken a GM dealer's door. Furthermore, they will win over new customers besides those that already have shown disdain for stepping into a chevy truck dealers deal, no matter how good the commercials or the cars become.

Power may not be the most important consideration in a truck. Many drivers buy Chevy trucks with an eye on towing capacity, only to waste the extra power without getting any real use out of it. Buyers should always pay attention to things like fuel efficiency, as this may end up greatly impacting the value of the vehicle.

Volvo expects that the new XC will capture the desires of modern day owners which have active urban lifestyle. The automaker also intends to follow up the concept version with the production venture before the end of the decade.